Feel free to contact us
Have questions, feedback, or just want to say hello? We'd love to hear from you! Drop us a line using the contact form below or reach out to us directly via email or phone. Our team is here to assist you with anything you need. Looking forward to connecting with you!
FAQs
Frequently Asked Questions
What brands do you offer in your sunglasses and watches collection?
We carefully curate our collection to feature only the most reputable and innovative brands in the industry. Each brand we carry is known for its exceptional craftsmanship, timeless design, and commitment to quality. Whether you're looking for a classic, understated piece or a bold statement accessory, our brands offer a diverse selection that suits every style. From luxury to more accessible options, we ensure that each brand aligns with our values of elegance, authenticity, and sustainability.
What is the return policy for items purchased online?
Return policies vary among online fashion stores, but most offer a window of time within which you can return or exchange items. This typically ranges from 14 to 30 days from the date of purchase. It's important to review the store's return policy before making a purchase, paying attention to any conditions or exceptions such as final sale items or non-returnable items like intimate apparel. At ShadesnTimes, we want to ensure your complete satisfaction with every purchase. That's why we invite you to check our policies pages for detailed information on our return and exchange policies. We believe in transparent and customer-friendly policies to make your shopping experience as seamless as possible.
How long does shipping take for online orders?
Shipping times depend on various factors, including your location, the shipping method selected, and the processing time of the store. Many online fashion stores offer standard and expedited shipping options, with standard shipping typically taking anywhere from 3 to 7 business days within the same country. Expedited shipping may be available for quicker delivery, usually within 1 to 3 business days. At ShadesnTimes, we strive to provide you with timely and efficient delivery options to ensure your order arrives as quickly as possible.
Are online payments secure?
Reputable online fashion stores utilize secure payment methods to protect customer information. Look for websites that use encryption technology, such as SSL (Secure Sockets Layer), to ensure that your personal and financial details are safeguarded during the checkout process. Additionally, trusted payment gateways like PayPal or major credit card providers offer an added layer of security for online transactions. At ShadesnTimes, we prioritize the security of your payments and the protection of your personal information. Our checkout process is powered by Shopify's PCI compliance, ensuring that your payments are secure and your data is protected at all times.
